Refund Policy

Thank you for choosing Hexa Astro for your astrological services. We strive to provide accurate and valuable insights to our customers. Please read our refund policy carefully before making a purchase.

Q: Can I get a refund if I am not satisfied with my session?

A: Please find below conditions for refund request:

• Refund Eligibility:

1. Hexa Astro does not offer refunds for the services provided to the customer, except under specific circumstances.

2. Partial refund requests can only be raised by contacting us at consult@hexaastro.in.

3. To be eligible for a partial refund, the request must be made within 2 hours after making the payment, before consuming the service.

• Partial Refunds:

1. Hexa Astro may consider offering a partial refund for eligible requests made within the specified timeframe.

2. The partial refund will be subject to the deduction of any applicable transaction charges.

3. The transaction charges deducted will be based on the actual charges incurred by Hexa Astro for processing the payment.

• Non-Refundable Services:

1. Once the service has been consumed or the specified timeframe for raising a partial refund request has elapsed, no refunds will be provided.

2. This policy applies to all astrological services provided by Hexa Astro.

Q: How to Request a Partial Refund?

A: Please follow below mentioned steps to raise a refund request.

1. To request a partial refund, customers must contact Hexa Astro via email at consult@hexaastro.in within 2 hours after making the payment.

2. The refund request should include relevant details such as the customer's name, email address, transaction details, and the reason for the refund request.

• Refund Processing:

1. Hexa Astro will review the refund request and determine its eligibility based on the provided information and adherence to the refund policy.

2. If the refund request is approved, the partial refund will be processed within a reasonable timeframe.

3. The refunded amount will be subject to the deduction of any applicable transaction charges.

4. Hexa Astro will notify the customer via email regarding the approval or rejection of the refund request.

• Contact Information:

For any inquiries or refund-related concerns, please contact us at:

Email: consult@hexaastro.in

Please note that by using Hexa Astro's services, you acknowledge and agree to abide by the terms and conditions outlined in this refund policy.

This refund policy is subject to change without prior notice. It is recommended to review this policy periodically to stay updated on any modifications.